Terms of Service

Last updated 11 November 2026

These terms are the agreement between you and CodeFather L.L.C-FZ, Dubai, United Arab Emirates, the company behind Buddy App ("Buddy", "we"). By using Buddy you agree to them.

Using Buddy

• You need to be at least 13, or the minimum age in your country, and give a real email address.
• Keep your phone and email safe; anyone who can open them may reach your Buddy.
• Don't use Buddy to break the law, harm others, or try to get into other people's data or our systems.

What Buddy is, and isn't

• Buddy is an AI assistant. It can be wrong. Check important things, like amounts, dates and bookings, before you rely on them.
• Money help is budgeting and saving help only. It is not financial, legal, tax or medical advice.
• Buddy never sends emails, messages or bookings on its own. You approve each one, and you're responsible for what you approve.

Hotel stays booked with Buddy

• Buddy App is the seller. You pay Buddy, and Buddy books the room with the hotel through its booking partner. The hotel provides the stay.
• Price: the total shown before you pay is what you pay Buddy. Local taxes or fees paid at the hotel are shown separately, when the hotel tells us about them.
• Confirmation: your booking is confirmed when you see the hotel's confirmation number. If a room can't be confirmed after you pay, you get a full refund automatically.
• Cancellation: each room shows its own cancellation terms before you pay. If you cancel in the app within those terms, you are refunded to the card you paid with. Non-refundable rooms can't be refunded.
• At the hotel: the hotel's own rules apply, such as check-in times, ID and deposits.
• Your card statement shows BUDDY* HOTEL. Receipts come from Buddy by email and in the app.

Connected apps

Apps you connect through Buddy Connect only get the areas you approve, and you can disconnect them at any time. Those apps have their own terms; we're not responsible for them.

Your content

What you put into Buddy stays yours. You let us store and process it only to run Buddy for you, as described in our Privacy Policy.

Paid plans

Paid Buddy plans, when offered, are bought through the App Store or Google Play and follow their billing and refund rules. You can cancel in your store account.

Ending things

You can delete your account at any time in the app. We may suspend accounts that break these terms or put others at risk, and we tell you why unless the law stops us.

Liability

We work hard to keep Buddy running and accurate, but we provide it "as is". To the extent the law allows, we are not liable for indirect losses, and our total liability to you is limited to what you paid Buddy in the 12 months before the claim. Nothing here limits rights you have by law that can't be limited.

Law and contact

These terms are governed by the laws of the Emirate of Dubai and the United Arab Emirates, without taking away consumer protections of the country you live in. Questions: +971 54 321 3838, or CodeFather L.L.C-FZ, Meydan Grandstand, Meydan Road, Nad Al Sheba, Dubai.